Rockland, Eastern Earn Top Marks for Customer Satisfaction
A new analysis by J.D. Power has found that Rockland Trust and Eastern Bank are the two top large, Massachusetts-based banks operating in New England in terms of customer service.
A new analysis by J.D. Power has found that Rockland Trust and Eastern Bank are the two top large, Massachusetts-based banks operating in New England in terms of customer service.
A former church in Fall River will be converted into 46 new market-rate homes thanks to a loan from Rockland Trust.
Who’s on the move? From new VPs to fresh project managers, see who’s been hired, promoted and honored: It’s The Personnel File.
Hanover-based Rockland Trust, through its charitable foundation, gave $20,000 grant to Root NS for its youth culinary job training program. See who else gave back.
As the industry faces the risk of loan delinquencies amid a high interest rate environment, inflationary pressures and more vacancies in office properties, Massachusetts’ community banks are promoting risk officers into their executive leadership teams to guard against credit risks.
Monson Savings Bank said it gave $6,000 to Link to Libraries, a nonprofit that will use the money to donate books to local schools, and executives surprised one of the schools set to benefit with a visit bringing some of the donated books. See who else gave back.
Rockland Trust revealed two commercial loans loans worth $26 million that were not generating payments for the bank as of the fourth quarter of 2023, and a class A office loan worth $11 million that had gone into early-stage delinquency after the start of 2024.
Nine banks and construction firms came together to raise $265,000 for one of the biggest housing and homelessness services providers serving the southern Greater Boston area. See who else gave back.
Rockland Trust has chosen a new regional executive to lead its commercial banking and overall business efforts in the area north of Boston.
A new academic paper claims nearly 1 in 2 office real estate loans in America have negative equity, raising questions about some banks’ financial health. But the state banking trade group is pushing back against the latter idea.
After the release of the new Community Reinvestment Act rules last month, community groups say banks must be careful in expanding too fast, and instead should focus on improving lending and investments in low- to moderate-income communities in areas they already serve.
Some Massachusetts bankers say they’re still quite willing to lend – and it’s not any change in their lending standards that are to blame for a drop-off in construction and purchase mortgages.
Some of the largest local banks in Eastern and Central Massachusetts are using video-enabled ATMs to free branch staff to provide higher-touch advice and service to customers.
Rockland Trust Co. has appointed a new chief technology and operations officer: Lee C. Powlus.
It’s been almost six months since Silicon Valley Bank and First Republic Bank failed but Massachusetts banks are continuing to hire top-tier talent away from the two failed banks’ successors with the intent of bringing in more business to their books.
Who’s on the move? From new VPs to fresh project managers, see who’s been hired, promoted and honored: It’s The Personnel File.
Rockland Trust Co. is adding interactive teller machines (ITM) as part of renovations to its Massachusetts locations in the next 12 to 16 months.
Massachusetts’ banks are caught between conflicting economic signals – growing concern about commercial real estate loans on one side, positive business sentiment and a record-low state unemployment rate on the other – and appear to be reacting conservatively.
Who’s on the move? From new VPs to fresh project managers, see who’s been hired, promoted and honored: It’s The Personnel File.
Rockland Trust Co. saw its second quarter net income rise to $62.6 million compared to the $61.2 million in the first quarter and $61.77 million in the second quarter of last year.