Court Penalizes Quicken In Appraisal Case

Quicken Loans arguably has the mortgage industry’s squeakiest-clean image – named by J.D. Power as No. 1 in home loan customer satisfaction for seven years in a row and No. 1 in loan servicing for three years straight. It also has a reputation as a technology innovator – witness its heavily advertised and popular “Rocket Mortgage” option that cuts time and red tape for applicants.